When you click Customize Desktop button in the Display Properties, Desktop tab, the Web tab may be missing. This is due to one or more of the following Policies enabled.

> NoActiveDesktopChanges
> NoActiveDesktop
> NoComponents



RESOLUTION
Click Start, Run and type REGEDIT

Navigate to the following keys:

HKEY_CURRENT_USER \ Software \ Microsoft \ Windows \ CurrentVersion \ Policies \ Explorer

and

HKEY_LOCAL_MACHINE \ Software \ Microsoft \ Windows \ CurrentVersion \ Policies \ Explorer

Delete the two values NoActiveDesktopChanges & NoActiveDesktop in the right-pane

Navigate to the following keys:

HKEY_CURRENT_USER \ Software \ Microsoft \ Windows \ CurrentVersion \ Policies \ ActiveDesktop

and

HKEY_LOCAL_MACHINE \ Software \ Microsoft \ Windows \ CurrentVersion \ Policies \ ActiveDesktop

Delete the value NoComponents in both the above locations.